You can place your order …

1) BY PHONE: (01604) 437840


Ordering here on the website is easy. Simply place your purchase in the cart and then pay by credit card or PayPal.

Overseas customers (including the Channel Islands) should contact us with their order … we will then issue an exact price which includes overseas shipping and after pre-payment your order will be dispatched. If you need an order form just CLICK HERE. Alternatively you can use the checkout facility as normal, postage will be calculated at £8 per item for Europe and £12 per item for Rest of the World.

Education, health, social services and other public sector establishments can order on account by using the online shop, phone, email or by filling out the short form hereStandard 15-day terms apply.

Packing and delivery

Packing and delivery charges will be applied as follows:

  • £3.50 for orders under £15.00
  • £5.00 for orders between £15.00 and £50.00
  • £8.75 for orders between £50.00 and £100.00
  • £15.00 for orders over £100.00

Returns and refunds

Innovative Resources will refund or exchange items returned to us in good condition for resale within 30 days of invoicing.

We recommend that you send your return via a delivery method that allows you to track the package or you request proof of delivery, so that you have full reassurance of its safe return.